When you’re in an auto accident the fallout can be overwhelming. It may feel like dealing with the repairs and the insurance companies on top of trying to find alternative transportation is a full-time job. If you find collision repair experts that are top quality, it can make the process much easier. Knowing that your vehicle is being properly serviced and repaired and getting regular feedback and assurance from your collision repair shop can make a big difference. When you set out to find a collision repair shop, make your decision carefully and do your research because it can make a difficult situation go much more smoothly.
Top Notch Customer Service
When you call to inquire about finding the right collision repair experts, pay attention to the customer service you get from the shop when you speak to them. You should find a shop that wants to help, that is eager to answer your questions and goes out of their way to make the process easier for you. Look for a repair shop that will work directly with your insurance company. This will take a good deal of stress off you and is a good sign that the repair center will go the extra mile to help you in getting your repairs taken care of. Find out if the collision repair shop you’re inquiring with will assist you in getting your rental car and having your car towed there. Being able to take care of all these needs in one place will greatly simplify the situation and save you from having to run all over town.
Well-Trained and Experienced Technicians
Do your research and find out what certifications the collision repair shop has. Check with the Better Business Bureau (BBB) to look for any issues that have arisen and check the shop’s ASE rating. ASE is the National Institute for Automotive Service Excellence and this will be a good indicator of the shop’s performance. To find collision repair technicians that are skilled and reliable ask if they are active in keeping up with their education and training in the latest automotive technologies. A technician who takes pride in doing quality work will most likely put a significant amount of time into staying up on the latest repair methods available and will want to keep their skills fine-tuned by taking continuing education classes.
Excellent Reputation for Reliability
In addition to checking with ASE and the BBB, ask around and find out if friends or family members have had good experiences with the shop you’re considering using. It’s also a good idea to check with your mechanic and find out if they are familiar with the collision repair shop. There’s a good chance that your mechanic will have some knowledge of repair shops in the area and will be able to give you a good recommendation. First-hand knowledge of the shop from trusted acquaintances will likely be a good meter of the shop’s expertise and skill and it will also put your mind at ease to know that others have had good experiences there.
When you’re in an automobile accident, you don’t want to leave your car repairs to chance. You’re likely already dealing with a great deal of stress and frustration. Finding collision repair experts you can trust and rely upon can help to ease the difficulty of the situation. A quality collision repair shop will be up-front with you about what needs to be done and will work with you to make sure your experience there is as seamless as possible. By knowing what to look for, you can save yourself a lot of headaches and find a repair center that you can feel confident in recommending to your friends and family should the need arise.
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Source: http://www.grandsportautobody.com/blog/how-to-find-collision-repair-experts-in-my-hometown/
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